<\/div>\n<\/div>\n
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Temario<\/h2>\n
Introducci\u00f3n a la Gesti\u00f3n e Integraci\u00f3n de Servicios
\n\u00bfQu\u00e9 es SIAM\u00ae?
\nHistoria de SIAM\u00ae
\nProp\u00f3sito de SIAM\u00ae
\nAlcance de SIAM\u00ae
\nSIAM\u00ae y la Estrategia de Negocio
\nValor para la Organizaci\u00f3n: el Caso de Negocio SIAM\u00ae
\nHoja de Ruta de SIAM\u00ae<\/p>\n
Descubrimiento y Estrategia
\nPlanificaci\u00f3n y Construcci\u00f3n
\nImplementaci\u00f3n
\nEjecuci\u00f3n y Mejora
\nEstructuras de SIAM\u00ae<\/p>\n
Integrador Externo de Servicios
\nIntegrador Interno de Servicios
\nIntegrador H\u00edbrido
\nProveedor Principal
\nSIAM\u00ae y otras pr\u00e1cticas<\/p>\n
Gesti\u00f3n de Servicios de TI (ITIL\u00ae e ISO\/IEC 20000)
\nLean
\nCOBIT\u00ae
\nDevOps\u00ae
\nAgile
\nRoles y Responsabilidades en SIAM\u00ae<\/p>\n
Los roles y la hoja de ruta de SIAM\u00ae
\n\u00bfQu\u00e9 diferencia los roles en un ecosistema SIAM\u00ae?
\nLa organizaci\u00f3n del cliente
\nEl Integrador del Servicio
\nEl Proveedor del Servicio
\nRoles de Gobierno
\nRoles Operacionales
\nEl Centro de Servicio al Usuario en un ecosistema SIAM\u00ae
\nPr\u00e1cticas SIAM\u00ae<\/p>\n
Pr\u00e1cticas de personas: Gesti\u00f3n de Equipos Multifuncionales
\nPr\u00e1cticas de proceso: Integraci\u00f3n de procesos entre proveedores de servicios
\nPr\u00e1cticas de medici\u00f3n: Habilitaci\u00f3n e Informe sobre servicios de extremo a extremo
\nPr\u00e1cticas tecnol\u00f3gicas: Creaci\u00f3n y estrategia de herramientas.
\nConsideraciones culturales en SIAM\u00ae<\/p>\n
Cambio cultural
\nColaboraci\u00f3n y cooperaci\u00f3n
\nOrganizaci\u00f3n de proveedores de servicio transversales
\nDesaf\u00edos y Riesgos<\/p>\n
Construcci\u00f3n del Caso de Negocio
\nNivel de control y propiedad
\nContratos heredados
\nDesaf\u00edos comerciales
\nSeguridad
\nEncaje cultural
\nComportamientos
\nMedici\u00f3n del \u00e9xito
\nConfiar \/ Eliminar la microgesti\u00f3n<\/p>\n
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15 horas<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"2880","footnotes":""},"categories":[9,11,67],"tags":[],"class_list":["post-3468","post","type-post","status-publish","format-standard","hentry","category-cursos","category-cursos-de-it","category-servicios"],"acf":[],"_links":{"self":[{"href":"https:\/\/grupoloyal.net\/wp-json\/wp\/v2\/posts\/3468","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grupoloyal.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/grupoloyal.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/grupoloyal.net\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/grupoloyal.net\/wp-json\/wp\/v2\/comments?post=3468"}],"version-history":[{"count":0,"href":"https:\/\/grupoloyal.net\/wp-json\/wp\/v2\/posts\/3468\/revisions"}],"wp:attachment":[{"href":"https:\/\/grupoloyal.net\/wp-json\/wp\/v2\/media?parent=3468"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/grupoloyal.net\/wp-json\/wp\/v2\/categories?post=3468"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/grupoloyal.net\/wp-json\/wp\/v2\/tags?post=3468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}