{"id":3832,"date":"2021-12-01T10:20:00","date_gmt":"2021-12-01T09:20:00","guid":{"rendered":"https:\/\/grupoloyal.net\/curso-vmware-workspace-one-unified-endpoint-management-troubleshooting-2\/"},"modified":"2021-12-01T10:20:00","modified_gmt":"2021-12-01T09:20:00","slug":"curso-vmware-workspace-one-unified-endpoint-management-troubleshooting-2","status":"publish","type":"post","link":"https:\/\/grupoloyal.net\/curso-vmware-workspace-one-unified-endpoint-management-troubleshooting-2\/","title":{"rendered":"VMware Workspace ONE: Unified Endpoint Management Troubleshooting"},"content":{"rendered":"

[et_pb_section fb_built=\u00bb1″ fullwidth=\u00bbon\u00bb _builder_version=\u00bb4.4.0″][et_pb_fullwidth_image src=\u00bbhttps:\/\/grupoloyal.net\/wp-content\/uploads\/2022\/02\/curso-e1645533395126.jpg\u00bb _builder_version=\u00bb4.4.0″ hover_enabled=\u00bb0″ min_height=\u00bb223.3px\u00bb height=\u00bb530px\u00bb][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.4.0″ min_height=\u00bb106px\u00bb custom_padding=\u00bb12px||0px|||\u00bb background_color=\u00bb#eaeaea\u00bb hover_enabled=\u00bb0″][et_pb_row _builder_version=\u00bb4.4.0″][et_pb_column _builder_version=\u00bb4.4.0″ type=\u00bb4_4″][et_pb_text _builder_version=\u00bb4.4.0″ hover_enabled=\u00bb0″]<\/p>\n

VMware Workspace ONE: Unified Endpoint Management Troubleshooting<\/h1>\n

In this two-day course, you learn to investigate, analyze, and determine issues that might occur with all the different components of the VMware Workspace ONE\u00ae UEM (Unified Endpoint Management) platform. Troubleshooting is the backbone of service maintenance and management. Understanding how to effectively troubleshoot product issues enables administrators to understand how product services communicate and function\u2014in turn optimizing service and software health management.<\/p>\n

This course aligns with the following products: VMware Workspace ONE\u00ae , Workspace ONE UEM\u00ae ,VMware Identity Manager\u2122, VMware Workspace ONE\u00ae Boxer ,VMware Workspace ONE\u00ae Content
\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.4.0″ custom_padding=\u00bb52px|||||\u00bb][et_pb_row column_structure=\u00bb3_5,2_5″ _builder_version=\u00bb4.4.0″ hover_enabled=\u00bb0″][et_pb_column type=\u00bb3_5″ _builder_version=\u00bb4.4.0″ hover_enabled=\u00bb0″][et_pb_blurb title=\u00bbObjetivos\u00bb image=\u00bbhttp:\/\/itformacion.ivanosuna.com\/wp-content\/uploads\/2020\/09\/curso-objetivos.png\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.4.0″ hover_enabled=\u00bb0″ header_font_size=\u00bb19px\u00bb]
\nAfter completing this course you should be able to:<\/p>\n

Summarize the general logic of Workspace ONE UEM issue troubleshooting
\nDescribe when and why to use logs for troubleshooting
\nOutline the best practices for Workspace ONE UEM console issue troubleshooting
\nOutline the steps of collecting Workspace ONE UEM Device Services logs
\nSummarize the process flow of VMware AirWatch\u00ae Cloud Connector\u2122
\nSummarize the best practices of Workspace ONE UEM Enterprise Integration issue troubleshooting
\nUnderstand the various methods for logging and troubleshooting supported device endpoints
\nSummarize the general troubleshooting logic of resolving Email Management issues
\nTroubleshoot VMware AirWatch\u00ae Secure Email GatewayTM or PowerShell related issues
\nSummarize the best practices of Application Management issue troubleshooting
\nSummarize the best practices of Content Management issue troubleshooting
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Virtualizacion<\/strong><\/p>\n

[\/et_pb_blurb][et_pb_blurb image=\u00bbhttp:\/\/itformacion.ivanosuna.com\/wp-content\/uploads\/2020\/09\/curso-elearning-300×194.png\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.4.0″ hover_enabled=\u00bb0″]<\/p>\n

Disponible en formato e-learning<\/strong><\/p>\n

[\/et_pb_blurb][et_pb_blurb image=\u00bbhttp:\/\/itformacion.ivanosuna.com\/wp-content\/uploads\/2020\/09\/curso-presencial.png\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.4.0″ hover_enabled=\u00bb0″]<\/p>\n

Disponible en formato presencial<\/strong><\/p>\n

[\/et_pb_blurb][et_pb_blurb image=\u00bbhttp:\/\/itformacion.ivanosuna.com\/wp-content\/uploads\/2020\/09\/curso-remoto-300×300.png\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.4.0″ hover_enabled=\u00bb0″]<\/p>\n

Disponible en formato a distancia<\/strong><\/p>\n

[\/et_pb_blurb][et_pb_blurb image=\u00bbhttp:\/\/itformacion.ivanosuna.com\/wp-content\/uploads\/2020\/09\/curso-remoto-300×300.png\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.4.0″ hover_enabled=\u00bb0″]<\/p>\n

Acceso al campus<\/strong><\/a><\/p>\n

[\/et_pb_blurb][et_pb_blurb image=\u00bbhttp:\/\/itformacion.ivanosuna.com\/wp-content\/uploads\/2020\/09\/curso-subvencionado-300×300.png\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.4.0″ hover_enabled=\u00bb0″]<\/p>\n

Subvenci\u00f3n disponible<\/strong>
\nA trav\u00e9s de Fundae, cumpliendo requisitos.<\/p>\n

[\/et_pb_blurb][et_pb_blurb image=\u00bbhttp:\/\/itformacion.ivanosuna.com\/wp-content\/uploads\/2020\/09\/curso-duracion-1-290×300.png\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.4.0″ hover_enabled=\u00bb0″]<\/p>\n

Duraci\u00f3n<\/strong>
\n10 horas<\/p>\n

[\/et_pb_blurb][et_pb_counters _builder_version=\u00bb4.4.0″][et_pb_counter percent=\u00bb50″ _builder_version=\u00bb4.4.0″ percent_text_color=\u00bb#e88b00″ background_enable_color_default=\u00bbon\u00bb parallax_default=\u00bboff\u00bb parallax_method_default=\u00bbon\u00bb bar_background_color_default=\u00bb#e88b00″ use_percentages=\u00bbon\u00bb allow_player_pause_default=\u00bboff\u00bb]Dificultad[\/et_pb_counter][et_pb_counter percent=\u00bb80″ _builder_version=\u00bb4.4.0″ percent_text_color=\u00bb#e88b00″ background_enable_color_default=\u00bbon\u00bb parallax_default=\u00bboff\u00bb parallax_method_default=\u00bbon\u00bb bar_background_color_default=\u00bb#e88b00″ use_percentages=\u00bbon\u00bb allow_player_pause_default=\u00bboff\u00bb]Nivel alcanzado[\/et_pb_counter][\/et_pb_counters][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.4.0″ background_color=\u00bb#eeeeee\u00bb min_height=\u00bb194px\u00bb custom_padding=\u00bb17px||19px|||\u00bb][et_pb_row column_structure=\u00bb1_2,1_2″ _builder_version=\u00bb4.4.0″][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.4.0″][et_pb_blurb title=\u00bbDirigido a\u00bb image=\u00bbhttp:\/\/itformacion.ivanosuna.com\/wp-content\/uploads\/2020\/09\/curso-dirigido-a-300×268.png\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.4.0″ child_filter_saturate=\u00bb0%\u00bb child_filter_brightness=\u00bb200%\u00bb]<\/p>\n

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[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.4.0″][et_pb_blurb title=\u00bbConocimientos requeridos\u00bb image=\u00bbhttp:\/\/itformacion.ivanosuna.com\/wp-content\/uploads\/2020\/09\/curso-skils.png\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.4.0″ custom_margin=\u00bb||-120px|||\u00bb child_filter_saturate=\u00bb0%\u00bb child_filter_brightness=\u00bb200%\u00bb]<\/p>\n

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[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.4.0″ custom_margin=\u00bb1px|||||\u00bb][et_pb_row _builder_version=\u00bb4.4.0″][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.4.0″]
\n[et_pb_text content_tablet=\u00bb\u00bb]<\/p>\n

Temario<\/h2>\n

Course Introduction<\/p>\n

Introductions and course logistics
\nCourse objectives<\/p>\n

Fundamentals of Workspace ONE UEM Troubleshooting<\/p>\n

Summarize the general logic of Workspace ONE UEM issue troubleshooting
\nClassify Workspace ONE UEM issues
\nDescribe when and why to use logs for troubleshooting
\nCompare the different log levels
\nIdentify the key factors of log collection
\nSummarize the work flow topology of each Workspace ONE UEM productivity and integration component<\/p>\n

Workspace ONE UEM Console Troubleshooting<\/p>\n

Outline the best practices for Workspace ONE UEM console issue troubleshooting
\nIdentify common Workspace ONE UEM console issues
\nTroubleshoot Workspace ONE reporting issues
\nTroubleshoot issues related to Group Management and Assignments
\nTroubleshoot issues related to System Settings and Admin Roles
\nUse the Console Event log for Workspace ONE UEM console issue troubleshooting
\nCollect and analyze Workspace ONE UEM console logs<\/p>\n

Workspace ONE UEM Enterprise Integration Troubleshooting<\/p>\n

Summarize the best practices of Workspace ONE UEM Enterprise Integration issue troubleshooting
\nIdentify common Enterprise Integration issues
\nTroubleshoot issues related to AirWatch Cloud Connector
\nTroubleshoot issues related to Directory Services integration
\nTroubleshoot issues related to Certificate Authority Integration
\nTroubleshoot issues related to VMware Identity Manager integration in the Workspace ONE UEM console<\/p>\n

Workspace ONE UEM Endpoint Troubleshooting<\/p>\n

Summarize the endpoint connection topologies of different endpoint platforms
\nDescribe endpoint troubleshooting best practices
\nIdentify common endpoint issues
\nSummarize the general troubleshooting logic for resolving an endpoint enrollment issue
\nValidate enrollment settings for endpoint enrollment
\nTroubleshoot endpoint connectivity issues
\nValidate the Hub Settings in the Workspace ONE UEM console
\nSummarize the general logic of troubleshooting profile lifecycle management issues
\nOutline common compliance policy lifecycle management issues
\nSummarize the key factors in collecting and analyzing Workspace ONE UEM Device Services logs and targeted logging
\nIdentify the categories and logging levels of certain Device Event log entries
\nTroubleshoot DEP enrollment issues<\/p>\n

Workspace ONE UEM Email Troubleshooting<\/p>\n

Summarize the general troubleshooting logic of resolving Email Management issues
\nIdentify common email issues
\nTroubleshoot issues related to email profile and VMware Workspace ONE Boxer settings
\nTroubleshoot Secure Email Gateway related issues
\nTroubleshoot PowerShell integration related issues
\n Troubleshoot issues related to Email Compliance Policy
\nTroubleshoot issues related to Email Notification Service
\nOutline the steps of collecting Secure Email Gateway logs and email server logs<\/p>\n

Workspace ONE UEM Application Troubleshooting<\/p>\n

Summarize the best practices of Application Management issue troubleshooting
\nIdentify common Application Management issues
\nTroubleshoot issues related to Public Application management lifecycle
\nTroubleshoot issues related to Internal Application management lifecycle
\nTroubleshoot issues related to Apple Volume Purchase Program
\nTroubleshoot issues related to Windows Store for Business
\nTroubleshoot issues related to Per-App VPN
\nCollect and analyze Per-App Tunnel log<\/p>\n

Workspace ONE UEM Content Troubleshooting<\/p>\n

Summarize the best practices of Content Management issue troubleshooting
\nIdentify common Content Management issues
\nTroubleshoot issues related to AirWatch managed content management
\nTroubleshoot issues related to Content Gateway
\nCollect and analyze Content Gateway logs
\nTroubleshoot issues related to Admin Repository
\nTroubleshoot issues related to User Repository
\nTroubleshoot issues related to Workspace ONE Content Application<\/p>\n

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10 horas<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"2880","footnotes":""},"categories":[9,11,72],"tags":[],"class_list":["post-3832","post","type-post","status-publish","format-standard","hentry","category-cursos","category-cursos-de-it","category-virtualizacion"],"acf":[],"_links":{"self":[{"href":"https:\/\/grupoloyal.net\/wp-json\/wp\/v2\/posts\/3832","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grupoloyal.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/grupoloyal.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/grupoloyal.net\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/grupoloyal.net\/wp-json\/wp\/v2\/comments?post=3832"}],"version-history":[{"count":0,"href":"https:\/\/grupoloyal.net\/wp-json\/wp\/v2\/posts\/3832\/revisions"}],"wp:attachment":[{"href":"https:\/\/grupoloyal.net\/wp-json\/wp\/v2\/media?parent=3832"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/grupoloyal.net\/wp-json\/wp\/v2\/categories?post=3832"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/grupoloyal.net\/wp-json\/wp\/v2\/tags?post=3832"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}