ServiceNow Risk and Compliance Implementation
This two-day course covers the domain knowledge, common implementation technical aspects, and various processes needed to effectively manage a Risk Management and Policy and Compliance Management implementation, as part of the Governance, Risk, and Compliance (GRC) suite. Audit Management Implementation and Vendor Risk Management Implementation are covered in separate courses.
Through lectures, group discussion, hands-on labs, and demonstrations, participants will build on existing knowledge and skills.
Course topics include:
– GRC Overview
– Implementation Planning
– Entity Scoping
– Policy and Compliance Implementation Approach
– Risk Implementation Approach
– Extended Capabilities
Objetivos
Practice navigating the Risk and Policy and Compliance applications
Define key terminology and personas in the Risk and Compliance industry
Evaluate Risk and Compliance use cases
Recall the ServiceNow scoping framework and architecture
Review scoping considerations and techniques that guide the approach for Entity scoping
Examine Entity scoping examples and practice scoping an organization
Recall baseline Risk and Policy and Compliance application functionality, security, and architecture
Examine solution features and implementation considerations
Discuss supported integrations and share common practices
Describe available content packs and Performance Analytics capabilities
Ciberseguridad
Disponible en formato e-learning
Disponible en formato presencial
Disponible en formato a distancia
Subvención disponible
A través de Fundae, cumpliendo requisitos.
Duración
10 horas
- Dificultad 50%
- Nivel alcanzado 80%
Dirigido a
This course is suitable for anyone who will be working on a ServiceNow implementation of GRC: Risk Management and GRC: Policy and Compliance Management applications. Examples include:
Technical Consultants, Implementers, Developers, and Architects – who will be configuring, developing, or supporting the Risk and Policy and Compliance applications
Project/Program/Engagement Managers – who will be leading implementation of the Risk and Policy and Compliance applications in ServiceNow
Operations Managers – who will oversee work completed using the Risk and Policy and Compliance applications in ServiceNow
Conocimientos requeridos
ServiceNow Platform Implementation (821290) is recommended, but not required.
Pre-requisitos:
SNF – ServiceNow Fundamentals
SNPI – ServiceNow Platform Implementation
Temario
1.0 Governance, Risk, and Compliance (GRC) Overview 1.1 GRC Positioning and Framework
1.2 Key Terminology
1.3 Technical Details
Lab 1.1 Preparing to Implement ServiceNow Risk and Policy and Compliance Applications
2.0 Implementation Planning
2.1 Use Cases
2.2 Implementation Team
2.3 Implementation Checklist
2.4 Groups and Roles
Lab 2.1 Automate Entity Owner Group Membership
3.0 Entity Scoping
3.1 Entity Scoping Overview
3.2 Entity Type Approach
Lab 3.1 Practice Scoping an Organization
3.3 Entity Class Approach
Lab 3.2 Entity Class and Dependency Management
3.4 GRC Entities Architecture
4.0 Policy and Compliance Implementation Approach
4.1 Policy and Compliance Record Lifecycles
4.2 Policy and Compliance Architecture
4.3 Common Configurations and Customizations
Lab 4.1 Create a Policy Acknowledgement Campaign
Lab 4.2 Control – Performance Analytics Indicator
5.0 Risk Implementation Approach
5.1 Risk Record Lifecycles
5.2 Risk Architecture
5.3 Original Risk Assessment and Risk Scoring
Lab 5.1 Import Risk Statements with an Import Template
5.4 Advanced Risk Assessment and Risk Scoring
Lab 5.2 Create and Process an Advanced Risk Assessment
5.5 Common Configurations and Customizations
Lab 5.3 Monitor Key Risk Indicators
6.0 Extended Capabilities
6.1 Content Packs
6.2 Integrations
6.3 Performance Analytics
6.4 Other Platform Capabilities
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