ServiceNow Vendor Risk Management (VRM) Implementation
Learn how to effectively manage a Vendor Risk Management Implementation.
This two-day course covers the domain knowledge, common implementation technical aspects, and various processes needed to effectively manage a Vendor Risk Management (VRM) implementation.
Attendees will learn and practice various tactical skills and strategies that will better prepare them to implement VRM. Through lectures, group discussion, hands-on labs and demonstrations, participants build on existing knowledge and skills by applying implementation best practices. Course topics include:
– Vendor Risk Management Review
– Core Configuration
– Assessment Configuration
– Vendor Risk Issues and Processes
– Vendor Portal Configuration
– Application Relationships
– Dashboards and Reports
Objetivos
Define key concepts and roles related to Vendor Risk Management in ServiceNow and navigate the Vendor Risk Management application components
Configure vendor portfolio data and vendor process workflows
Develop Questionnaire Templates, Document Request Templates, and Assessment Templates, which are used to create vendor risk assessments
Access the Vendor Assessment Portal, manage vendor contacts, complete assessments, and interact with the Vendor Risk team
Create and manage Vendor Risk Assessment related issues and remediation
Translate assessment responses into Risk and Control Compliance using existing GRC applications
Analyze baseline VRM reports and dashboards
Examine solution features and implementation considerations
Discuss supported integrations and share best practices
Ciberseguridad
Disponible en formato e-learning
Disponible en formato presencial
Disponible en formato a distancia
Subvención disponible
A través de Fundae, cumpliendo requisitos.
Duración
10 horas
- Dificultad 50%
- Nivel alcanzado 80%
Dirigido a
This course is suitable for anyone who will be working on a ServiceNow implementation of the Vendor Risk Management application. Examples include:
Technical Consultants, Implementers, Developers, and Architects – who will be configuring, developing, or supporting the Vendor Risk Management applications
Project/Program/Engagement Managers – who will be leading implementation of the Vendor Risk Management application in ServiceNow
Operations Managers – who will oversee work completed using the Vendor Risk Management application in ServiceNow
Conocimientos requeridos
Temario
Module 1 Vendor Risk Management Review
About VRM
VRM Process
Technical Details
Lab 1.1 Preparing to Implement ServiceNow Vendor Risk Management
Module 2 Core Configuration
Vendor Portfolio Configuration
Lab 2.1 Vendor Setup
Vendor Contacts Configuration
Lab 2.2 Populate Vendor Contacts
Vendor Tiering Configuration
Lab 2.3 Vendor Tiering
Vendor Security Scoring Configuration
Lab 2.4 Vendor Hierarchy and Engagements
Module 3 Assessment Configuration
Assessment Basics
Vendor Assessment Configuration
Vendor Risk Assessment Generation
Lab 3.1 Vendor Risk Assessment Templates
Lab 3.2 [CHALLENGE] Data Privacy Assessment
Vendor Risk Assessment Calculations
Vendor Risk Assessment Lifecyle
Lab 3.3 Vendor Risk Assessments
Module 4 Risk Issues and Processes
Vendor Risk Issue Configuration
Lab 4.1 Configure Vendor Risk Issue Approval Workflow
Vendor Risk Task Configuration
Vendor Risk Process Workflows
Lab 4.2 Configure Vendor Assessment Reminders Workflow
Module 5 Vendor Portal Configuration
Contact Configuration
Lab 5.1 Working in the Vendor Assessment Portal
Vendor Assessment Processing and Configuration
Lab 5.2 Vendor Risk Issues
Lab 5.3: Vendor Risk Areas and Criteria Affecting Engagements
Module 6 Application Relationships
ServiceNow GRC Overview
Monitor Risk and Control Compliance
Other Application Relationships
Lab 6.1 GRC Integration
Module 7 Dashboards and Reports
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